Shipping Policy
Shipping Policy – The House of Wall
Thank you for choosing The House of Wall! We are committed to ensuring that your order reaches you safely, on time, and in perfect condition. Please review our shipping policy below:
1. Shipping Methods & Timeframes
We provide reliable and efficient shipping services to ensure a smooth shopping experience. Estimated delivery times are as follows:
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Standard Shipping: Delivery within 3–7 business days.
Please note that delivery timeframes are estimates and may vary due to factors outside our control, such as courier delays, weather conditions, or other unforeseen circumstances.
2. Shipping Charges
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Free Standard Shipping: Available on all orders within Pakistan.
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Express Shipping: Additional charges apply depending on your location and the weight of your package. Exact costs will be displayed at checkout before you confirm your purchase.
3. Order Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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During peak seasons, promotions, or sales, processing may take slightly longer. If any delays occur, our team will notify you promptly.
4. Shipment Tracking
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Once your order is shipped, you will receive an email confirmation containing your tracking number and instructions.
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You can track your shipment directly on our website or through the courier’s tracking portal.
5. Delivery Attempts & Receiving Orders
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Our courier partner will attempt delivery multiple times.
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If you are unavailable at the delivery address, a notification will be left, and our team may contact you to reschedule.
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Please ensure your shipping address and contact details are accurate to avoid delays.
6. Shipping Restrictions
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At present, we only ship within Pakistan.
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We cannot deliver to P.O. Box addresses. Please provide a valid physical address for delivery.
7. Order Cancellations & Modifications
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Orders can be canceled or modified before they are shipped by contacting our support team immediately.
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Once an order has been dispatched, cancellations or modifications cannot be made.
8. Returns & Refunds
For details about returns and refunds, please review our Refund Policy page.
9. Contact Us
For shipping-related inquiries, please reach out to us at:
We’re here to make your shopping experience with The House of Wall smooth and hassle-free.